TCRA PUBLIC NOTICE: ALL UNREGISTERED CARD WILL BE DISABLED ON MARCH 2020

INTRODUCTION
The Tanzania Communications Regulatory Authority (TCRA) is a quasi independent Government body responsible for regulating the Communications and Broadcasting sectors in Tanzania. It was established under the Tanzania Communications Regulatory Act No.12 of 2003 to regulate the electronic communications, and Postal services, and management of the national frequency spectrum in the United Republic of Tanzania. The Authority became operational on 1^st November 2003 and effectively took over the functions of the now defunct Tanzania Communications Commission (TTC) and Tanzania Broadcasting Commission (TBC) respectively.

TCRA Vision, Mission, Strategic Goal and Strategic Objectives

OUR VISION
"To be a world-class Communications Regulator creating a level playing field among Communication Service Providers, and promoting environmentally friendly, accessible and affordable services to consumers."

OUR MISSION
"To develop an effective and efficient communications regulatory framework, promote efficiency among the Communications Services Providers, and protect consumer interests with an objective of contributing to socio-economic and technological development in the United Republic of Tanzania."

STRATEGIC GOAL
To enhance the welfare of Tanzanians through effective and efficient regulatory framework that ensures universal access to communications.

STRATEGIC OBJECTIVES

1. To enhance TCRA capacity, Staff competences in regulation, research and related fields;
2. To promote efficient, reliable and affordable communications infrastructure and applications;
3. To promote efficient communication services and increase access to ICTs in underserved and un-served areas;
4. To protect interests of consumers and enhance awareness of their rights and obligations;
5. To monitor performance of regulated services and enforce compliance to legislations, regulations and standards; and
6. To coordinate implementation of regional and international sector commitments.

QUALITY MANAGEMENT SYSTEM:TCRA is ISO 9001: 2008 Certified

QUALITY POLICY PolicyTanzania Communications Regulatory Authority (TCRA) is committed to enhancing the welfare of Tanzanians through provision of effective and efficient regulatory services that ensures Universal Access to Communication Services, through Quality Management System in all processes needed in our areas of jurisdiction. TCRA continuously improves and reviews her Quality objectives regularly and communicates the policy within the organization.

QUALITY OBJECTIVES

1. To maintain an effective Quality Management System complying with International Standard ISO 9001:2008;
2. To achieve and maintain a level of quality which enhances the TCRA reputation with stakeholders;
3. To ensure compliance with relevant statutory and regulatory requirements;
4. To endeavour, at all times to maximize stakeholder satisfaction with our services.

The quality objectives are measurable and reviewed against performance goals at each Management review meeting.

Click here to read the announcement in Kiswahili